FAQs

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FAQs

Need answers? Here is a list of FAQs for students and parents. If you still have questions, please feel free to contact us.

  • Learning Bytes is an online tutoring portal that provides a Virtual Learning Environment (VLE) for IGCSE, A Level, Matric, and FSc students. Through our self-designed Learning Management System, Intellectus, students can access live video classes, multimedia tutorials, interactive exercises, practice tests, and expert help in a variety of subjects, from the comfort of their homes.

  • Learning Bytes, currently, has five main streams of services that students can avail:

    a. IGCSE/O Level classes

    b. Matric and FSc classes

    c. A Level classes

    d. SAT classes

    e. College Counselling sessions

  • Intellectus is a Learning Management System (LMS) developed by the Learning Bytes team. Intellectus is a multifunctional LMS with a variety of useful online training tools for instructors and learners. It is a cloud based online training platform, which provides online courses, tests, and live interactive classes.

  • You can find all the technological requirements here.

  • All tutors are individually interviewed and technologically trained by Learning Bytes staff to ensure that you receive the highest quality tutoring available. With our comprehensive rating system, tutors are routinely evaluated by students based on their communication, subject knowledge, concept delivery, dedication, and overall tutoring experience. This allows students to reliably select tutors.

  • To register for an account, click here and fill in the registration form. When filling the form, please ensure that the details provided by you are correct and complete.

  • After you fill the registration form, Learning Bytes will process your registration and send you a confirmation email. Please note that this first email is sent only to the parent email address that you enter in the form. Once the registration is approved, we will send you an email (on both the student and parent email addresses) with your login credentials, and details about our system orientation session. This 15-20 minute live video session, conducted by one of our directors, is designed to familiarise our new students with Intellectus. After the system orientation session has concluded, you can avail your two free demo classes with your respective tutor/(s). Once the first two classes have ended, Learning Bytes will send you an email with a link for the payment of the first month.

  • Here are some things you can try:

    a. Refresh the page

    b. Clear your web browser cache

    c. Switch browsers

    d. Try to connect to the internet from another server or another computer

    In case you try all these options and still encounter problems, email us at support@learningbytes.online

  • No, once you have registered with us, you can simply login to Intellectus to attend your virtual class, from anywhere in the world.

  • Classes take place from PKT 16:00-21:00 every Monday-Friday.

  • We may suspend or cancel your registration immediately if you breach any of your obligations under the Terms and Conditions.

  • All services provided by Learning Bytes are to be accessed only by the individual who has enrolled in the subject and whose name appears as the student name in the registration form. Registration is non-transferrable to any person or entity.

  • No. Please ensure that only the person whose name appears as the student name in the registration form is attending our classes. While attending a virtual class on Intellectus, please make sure that you are wearing headphones and have your laptop/computer positioned straight in front of you. Allowing someone else access to the virtual class is not allowed and will result in the cancellation of your account.

  • Each class has a maximum number of 25-30 students.

  • If you have to miss a session due to unforeseeable circumstances, it is solely your responsibility to request the management team for a one-time access to the video recording of the session, or to be given one-time access to a different section where the same topic is being covered. In the event that you choose either of the aforementioned options, the first missed session within a month will be adjusted free of cost. However, Learning Bytes will charge you an additional fee for choosing either of the aforementioned options when a second session is missed within a month. You should contact the management team at support@learningbytes.online to place your request for a recording of a missed session or an adjustment into a different section where the same topic is being covered. The stipulated time period for such a request is within 3 business days of the missed session. Any requests that do not meet this deadline will not be entertained.

  • Please contact us at support@learningbytes.online to let us know if you encounter any technical problems with the software. If you miss a session due to a scheduling or technical issue at our end, it will be the sole responsibility of Learning Bytes to arrange a rescheduled session as soon as possible, at no additional cost to you.

  • You will be charged a monthly fee per course on the first of every month, to be paid in full by the given deadline.

  • The fee can be paid through EasyPaisa. Your credit/debit card details are not handled by Learning Bytes. All payment and all credit card handling is through the third party, EasyPaisa. We do not store any credit card details. Authority for payment must be given by you at the time of placing your order.

  • In the event that you forget to pay your fee by the deadline on the invoice, your account will be immediately suspended until the entire fee, along with a penalty fee, is submitted.

  • Yes. We offer two free demo classes at the beginning of every session, so that all our students can decide whether they want to continue studying with us. Payment invoices are only sent to students after the demo classes have taken place. Please note that these will be regular 50 minute classes, to give you a complete sense of what studying with us is like.